11-08-2022 05:59
11-08-2022 05:59
All of the sudden my sense started only giving me simplified sleep results. I’ve had the sense for almost year now and besides night at work when I don’t get enough sleep I’ve never only gotten simplified sleep. I’ve shut down and restarted Sense, removed it and cleaned. It looks like this started after the last app update
11-08-2022 07:21
11-08-2022 07:21
I also have only been getting simplified sleep stats, with no stages. This has been happening since Nov 1st, even after 8 hours of sleep, wearing it tight and fully charged. I've had my watch for about 8 months, now.
11-08-2022 08:38
11-08-2022 08:38
Similar scenario with my Sense, which I purchased in JAN2022. Everything operated fine until last Tuesday, when I noticed no sleep details being reported - and the reason was watch couldn’t read a consistent HR. Three calls to FB customer service where different fixes were tried to no avail. FB is sending me a replacement.