Since I completed my update, I can't change my clock.

[SteppingReader]

Has anyone else had this problem?  When I open the app and go to my sense and clock faces, all it says it that "opps looks like there's no Internet Connection".  I've checked my connection in other ways and it's fine.  

Any ideas on what's wrong?

[Guy_]

Could simply be a glitch in the App.

If a shutdown of the watch and restart of the phone does not fix it, try

In Android phone Settings *

Apps

Fitbit

Storage - clear cache [not data]

Force Fitbit shutdown

[though it doesn't seem to fully]

Log back in to the Fitbit app

*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones]

Or for IOS uninstall/reinstall the Fitbit App, and redo all notification setup.

If the clock you want is already installed on the watch you can swipe right edge to the left till you find the Clocks app and change it there.

[SteppingReader]

Thank you for the suggestions.  I tried them but unfortunately it didn't work.  I'll keep trying to figure it out.

Thanks again.

Val

[Guy_ · Accepted solution]

It could be you have security software or ad blocking on your phone.

In case it's a WiFi/router problem, try turning off WiFi on the phone and just use your mobile internet.

[SteppingReader]

That was it.  Thanks.