Sleep, Floors and other things not accurately recording

[DazzaNeale]

Ever since the last update (I loaded around 3 August) my Sense is all over the place as far as Sleep and Floors. 

It is constantly saying I am going to sleep about an hour after I actually do go to bed. My previous sleep scores hold that I go off a cliff when my head hits the pillow and it does not take an hour to go to sleep. One night the reverse happened and it said I went to sleep at 7pm when I went to sleep after 11pm. This morning the screen initially showed 3h 52 minutes sleep but then changed to 5h 42minutes. The breakdown shows 52 mins awake, 1h 35 REM, 3h 22min Light and 45mins Deep. Now unless my math is wrong that adds up to 6 hours and 49 minutes 

Yesterday sitting at my desk in my 1 story house I clocked 20 floors. This week alone I have clocked 61 floors sitting at my office desk at home. Last week 244 floors. Saturday while doing yard work and going to the shops I clocked 56 floors without my feet leaving the earth.

To me it seems what ever software patch was put in the last update has stuffed things around.

I stuck with Fitbit when my Iconic stuffed up but....

Fitbit needs to do something

I have not changed any setting

[Guy_]

Hi @DazzaNeale  - floors miscounting is a known problem you can do nothing about.

For sleep, try synci and then doing a full Shutdown from the watch Settings menu. Wait at least 10 seconds before placing on the charger to restart it and charge it. It may help reset things.