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Sleeping Heart Rate Graph Not Working

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‎04-02-2021 01:16

‎04-02-2021 01:16

Just got my Sense after Versa died.  Now there is no data in my sleeping heart rate graph although it’s clearly recording it, just not showing in the graph - any ideas please?   Thanks 

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3 REPLIES 3

‎04-02-2021 10:15

‎04-02-2021 10:15

Hi there! I just got my Fitbit Sense 5 days ago, and the sleeping heart rate graph is blank, but the data is there. I have the iPhone XR and I have the newest iOS and Fitbit software. I have tried deleting the App and re-installing it and nothing seems to work. Is there a way to fix this? Thanks!

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‎04-03-2021 05:30 - edited ‎04-03-2021 05:32

‎04-03-2021 05:30 - edited ‎04-03-2021 05:32

There are a couple threads out there.  This is a known problem and Fitbit is working on it. 


https://community.fitbit.com/t5/iOS-App/Sleeping-heart-rate-graph-not-working/m-p/4782132#M148129

 

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‎04-03-2021 11:33

In response to Clove5858

‎04-03-2021 11:33

Thank you 😀

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