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Sleeping time not recording on Sense

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‎10-11-2023 08:30 - last edited on ‎10-11-2023 12:35 by Fitbit Moderator

‎10-11-2023 08:30 - last edited on ‎10-11-2023 12:35 by Fitbit Moderator

Since fitbit has made an update I‘m no more content with my Sense watch. I cannot see no more my sleeping time. Probably next Chrismas l will change to an i-watch

 

Moderator edit: clarified subject.

Best Answer
2 REPLIES 2

‎10-11-2023 12:17

‎10-11-2023 12:17

Welcome to the community forums @Manfred_Kessler.

Thank you sharing the situation regarding your Sense. Sad to know that inconvenience.

Please keep in mind that there are some factors that may prevent your tracker from recording your sleep. Please make sure of the following:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device as described in this help article.
  • If you slept for less than 1 hour for sleep patterns or less than 3 hours for sleep stages.
  • If your device’s battery is critically low.

If you haven't done so already, please try to complete a restart procedure following the steps listed here.

In addition, please wear your device on your non-dominant hand and monitor it for the next few days.

Best Answer

‎10-13-2023 07:51 - last edited on ‎10-13-2023 14:59 by Fitbit Moderator

In response to ManuFitbit

‎10-13-2023 07:51 - last edited on ‎10-13-2023 14:59 by Fitbit Moderator

same old excuses.

just admit the change to google ruined Fitbit

----

i feel the same. what iwatch are you considering?

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