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Stair count used to work but stopped in early may

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Every day I get credit for climbing dozens of flights, sometimes more than 100, and I’ve climbed none.  I just woke up this morning and I already have credit for climbing 10 flights.  This started abruptly in early may and I had never seen problems like this before.  Bad update or something?  It’s really rather embarrassing.  I’m a hiker and I like seeing the steps climbed on days when I hike not days when I’m just sitting around.

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Hi, @lotharhillperso! Unfortunately, this problem is a known issue for years. I'm currently using a Charge 5, which doesn't have an altimeter, but when I was using the Sense I had the same issue.

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