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Swapping a Sense for a Charge 4 - App shows stats but not Website

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‎02-14-2022 17:57

‎02-14-2022 17:57

This morning I deleted the old Charge 4 from my account and added my new Sense.  The app on my android phone shows the activity from today, but when I go to the website, it only shows the minimal steps that happened on the Charge before I deleted it.  The account in both the App and website shows the Sense as the current device, but the website is not showing any stats since the swap.  How can I get the sync between the app and the website going again?

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‎02-14-2022 18:24

‎02-14-2022 18:24

Sounds like maybe the Sense has not sync'ed since being added.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-14-2022 19:25

‎02-14-2022 19:25

I found the solution,  I actually had to restart the Android.  Then syncing started happening with the website.

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