05-06-2024 17:45 - last edited on 05-08-2024 16:23 by MarreFitbit
05-06-2024 17:45 - last edited on 05-08-2024 16:23 by MarreFitbit
Every day, I can only sync my watch to my phone after completing a total shutdown and restart of the watch. I've tried everything I could find online, but nothing seems to fix this ongoing issue. Although my phone's Bluetooth works fine, the watch needs the restart.
Moderator Edit: Clarified subject
05-08-2024 16:26
05-08-2024 16:26
Hi there, @jerocks. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense is not syncing unless you restart it. I understand where your concern is coming from, I will do my best to help you with this!
To better assist you, would you mind confirming whether you tried all tips and recommendations provided here Why won't my Fitbit device sync?
If the issue persists, please try the steps below in the order listed:
With the steps above, what I want you to do is to pair your Sense first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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