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Syncing and battery life issues after 3 days of purchase

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‎03-24-2021 10:43

‎03-24-2021 10:43

My sense (3 days old) spends all its time syncing and the battery is lasting 24 hours.  I have Bluetooth connectivity with my iPhone and the battery was charged fully yesterday morning and showed at 10% this morning.  I don’t use it for notifications (messages/calls) and am just using it to track sleep, HR etc.  

 

I’m thinking I’d returning it because it feels like a dud. anyone else have the same issues from the get go?

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3 REPLIES 3

‎03-25-2021 01:11

‎03-25-2021 01:11

Do you use the SpO2? This is the app that drains the battery while you are asleep. If you don't need this, it may be removed. 

Best Answer

‎03-25-2021 05:07

In response to Rich_Laue

‎03-25-2021 05:07

Thanks .. yes I am and good to know! I’ll turn it off!

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‎03-26-2021 02:47 - edited ‎03-26-2021 02:50

In response to Rich_Laue

‎03-26-2021 02:47 - edited ‎03-26-2021 02:50

So the battery drained overnight again; I had a full battery at 6pm and it’s dead by 6am. Always on isn’t activated, I removed the SpO2 and I don’t even have my sleep tracked this morning because the battery didn’t last. I so wanted to love this but I’m not only disappointed, I’m frustrated; you shouldn’t need a PhD to use a fitness tracker 😂

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