05-04-2021
05:44
- last edited on
05-08-2021
09:48
by
WilsonFitbit
05-04-2021
05:44
- last edited on
05-08-2021
09:48
by
WilsonFitbit
I recently traveled across the Time Zone line from CDT to EDT...my Sense changed time automatically. I've now been back in CDT for 2 days and the time hasn't changed back. I've tried re-synching, connecting to Wi-Fi...nothing works. Any suggestions?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
05-04-2021 08:09
05-04-2021 08:09
As a simple step try logout of the Fitbit App and restart both watch and phone.
When it does sync the time will be set.
Alternatively when you are logged in to the Fitbit App and charge the watch fully it should set the time via wifi, if its available.
Let us know how it goes with the syncing though.
Author | ch, passion for improvement.
05-04-2021 08:09
05-04-2021 08:09
As a simple step try logout of the Fitbit App and restart both watch and phone.
When it does sync the time will be set.
Alternatively when you are logged in to the Fitbit App and charge the watch fully it should set the time via wifi, if its available.
Let us know how it goes with the syncing though.
Author | ch, passion for improvement.
05-08-2021 09:52 - edited 05-08-2021 09:55
05-08-2021 09:52 - edited 05-08-2021 09:55
Hello @Fl1963. Welcome to the community forums! @Guy_ Thanks for your input and it's great to see you around!
@Fl1963 Thank you for the information and for the steps you've followed. Adding to the post above, if the time on your Sense is still incorrect after syncing, make sure the time zone setting is correct. For more information, I also recommend taking a look at this help article: How do I change the time on my Fitbit device?
If that doesn't resolve the inconvenience, restart your Sense one more time and repeat the steps above.
Hope this helps.
05-14-2021 06:25
05-14-2021 06:25
Thanks! Restarting the watch worked!
05-14-2021 10:10
05-14-2021 10:10
@Fl1963 I'm glad to hear that the inconvenience is now resolved!
Have a wonderful day!