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Time continues to be off

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‎05-23-2022 09:23

‎05-23-2022 09:23

I have noticed twice now that the time was off an hour. I've had to fix it on my phone both times, and I know the issue is not with my phone. The kicker is I didn't leave my time zone, or town. The time was fine, then I charged my sense and boom time was off an hour. The sense was at like 20% battery when I charged it so I didn't let it die or anything. I believe this is a bug that need to be fixed. This is a problem that could get you into trouble if you are using it as a watch and pop it in your wrist after charging and the time is off out of nowhere. I paid wayyyyy too much for this kind of nonsense. 

 

Side note my phone did not die, nor where any time zones crossed or settings changed when this happened TWICE. I 100% do not believe this is an issue with my phone. 

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‎05-23-2022 09:43

‎05-23-2022 09:43

But the art you left out:

"I've had to fix it on my phone both times" - How?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-23-2022 09:51

In response to JohnnyRow

‎05-23-2022 09:51

Ah, yes. Go to the fitbit app on your phone. Click on your photo at the top. Scroll down to App Settings. Turn off Automatic time zone toggle switch. Go to the main today page for your fitbit and pull down to sync. Once synced the time should update. Go back to the app setting and toggle Automatic time zone back to on.  It should stay working correctly for about two weeks... 

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