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Trying to get Fitbit Premium but iOS shows Error 1004 update your iTunes account message

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‎08-30-2021 02:41 - last edited on ‎08-30-2021 11:28 by Fitbit Moderator

‎08-30-2021 02:41 - last edited on ‎08-30-2021 11:28 by Fitbit Moderator

Hello, I am trying to subscribe to the fitbit premium (6 months free) but my phone says “error 1004, update your iTunes account ». How can I do that please ? Thanks.

 

 

Moderator Edit: Clarified subject

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‎08-30-2021 11:29

‎08-30-2021 11:29

@Syri I hope you are doing fine. 

 

Not sure what this may be account as iTunes isn't a Fitbit product. I was able to find these instructions on Apple's help forums. If you still have issues then please contact Apple Support for further instructions.

 

Hope this helps.

Alvaro | Community Moderator

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