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Unable to cancel subscription on fitbit.com or via Google Play

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‎06-30-2024 11:13

‎06-30-2024 11:13

I am unable to cancel my Fitbit subscription via fitbit.com or through my phone. Pls open a ticket ASAP. I will request my credit card to stop paying if I don't get a response in 1 day. Thank you. 

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‎06-30-2024 12:48

‎06-30-2024 12:48

Hello @Tapasvini and welcome to the Community.  This is a user to user help site.  No one here can act on your request.  Cancelling your Premium account seems to depend on how you signed up for Premium and if you migrated your account to Google or not.  Please see this Help article for details.  You can contact Support using the link at the bottom of that page.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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