As of this morning I cannot access the fitbit app on my phone anymore. After opening the fitbit app, I was requested to log in again. However, providing correct email and password returned a wrong input.
This happened over night without having changed anything in the Sense, my phone, modem or wifi settings. The same happened with a different phone. I was also unable to access my fitbit account from my laptop. The login page showed a server error.
I followed all the trouble shooting advices, re-installed the fitbit app and restarted the Sense. Nothing worked.
I then found out that by using only my service provider network or a VPN could I access my fitbit app on my phone and the fitbit webpage login on my laptop.
My premium account is active and not due for renewal until April.
I also tried setting up a new fitbit account with a different email etc. and again was only able to access with the network or VPN.
So, here's the bottom line: My two (2) home wifi will not allow me to open the fitbit app and doing a watch sync.
This is only feasible directly through my service provider network or if my wifi is connected to a VPN.
What is going on here? As I mentioned before, this happened out of the blue over night. Before going to bed everything worked fine. Waking up the next morning nothing worked.
