What exercise option should I use for kayak on Sense?

[becstas]

I have come from a Charge 4 to the Sense. My workouts consist of resistance band training and kayaking. Why is there no water sports or outdoor activity option in the Exercises. I had outdoor activity on the Charge 4 which I used when I kayak, what is the best option to use with the Sense?

I did have some issues early on with my Sense, it kept restarting. I did a factory reset and that fixed that issue, it also took 7 days of wearing it at night before it started showing my body temp. Is there any way of seeing what the baseline temp is?

Moderator Edit: Clarified subject

[LizzyFitbit]

Hi @becstas. Welcome! It's great to have you on board.

Thanks for sharing that you got the Sense and let me help you with your question. While the outdoor activity is available just on the Charge 4, my best suggestion is to use the Workout option to track your data when doing Kayak. I understand your point of view about having more water sport options in the Exercise app and you can share this idea in the Feature Suggestions board  so our developers can take it into consideration for new updates or product development. Please know that every feedback shared in the forums never goes unnoticed.

You did a great job in troubleshooting the issue with the reboots and I'm glad you're getting your skin temperature data. Because your skin temperature changes regularly, the Fitbit app will just show the variation based on your personal baseline instead of an actual temperature. If you want to know more about this feature, check this help article.

If you need anything else, let me know.

[becstas]

Hi Lizzy

Thanks for the reply. The Workout option is not feasible as it does not use GPS.

I am  very disappointed that a watch at the price point of the Sense does not have anyway to track kayaking or other water based sports. I also continue to have issues with my sense restarting, it happens every few days as well as it not syncing to my phone. I have to either turn it off or remove it and re add to my phone a number of times a week to make it sync.

The main reason I use fitbit as it seems to have the best sleep tracking and I think also the best designed app, but if I continue to have issues with my sense I think I will be seeking another brand.

[LizzyFitbit]

Hi @becstas. Welcome back to the forums.

Thanks for getting back with more details about your Sense and for the troubleshooting steps tried prior to posting. I'm sorry for the inconvenience about not having more options to track your water exercises. Our team continues working on our devices to make sure that we're delivering what our users want and need. That's why I'd recommend to post this idea in the Feature Suggestions board to get the attention of the developers. I'm sure other members will vote for it.

In regards to your watch restarting by itself, I've gone ahead and requested a case on your behalf so you can receive further assistance from the Support team. Please note that due to recent events affecting our operations there might be a delay in their reply, but they'll get in touch with you soon. In the meantime, give a try to the steps suggested in this help article to get your watch syncing correctly.

Have a nice day.