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What features will be behind Premium and which won't?

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Hi all, 

 

So the new Sense device looks to be very exciting I have owned many Fitbit devices and will no doubt own this one too. I am concerned that a lot of the new sensors will show data without premium and some data only with a Premium subscription. I'd like to know exactly for the new features, which data will be accessible to those without a premium subscription. Does anyone know?

 

Thanks! 

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29 REPLIES 29

Ahh, great thanks for the pictures. I understand that the premium Graphs are easier to read. I thought "more detailed in premium" mean that they are tracking the heart rate more often but thats not the case.

 

In the end i am more interested in sleep heart rate than in sports but i wonder that those detailed view is only aviable for sleep and not for sports. Because i think the most people want to know their heartrate good readable for sports xD

 

And the that the temperature sensor isnt useable in free mode is very sad because i think it could deliver interesting data to detect corona infection or general immuneactivity if a illness happens.

 

 

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@Honepeople I'm glad the pictures helped. It's quite difficult to to try and explain some of these things with words, so I was hopeful some pictures might shed more light.

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Nathan | UK

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Yes, this is why I`m buying the new Samsung Galaxy Watc 3 instead of the Fitbit Sense. I am sick of the subscription model with everything you buy these days. The greed is incredible. After charging over $300 for a watch I dont want to pay more every month just to get the stats I want and that fitbit advertises. 

I started with the Charge and purchased each new model up through the Versa 2. Bye Fitbit.

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I agree with you, it's not right. I expect more people will take the same approach as you. I'm just gutted because I like you have bought many Fitbit devices and I feel that's a huge investment, now I need to only to pay even more cash for these evolutionary upgrades? I spend a couple hundred each year on the new devices and now more for the Sense, is that not enough???

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Apparently not enough. The thrill they experience by making a few millions more is huge. They know they can take this money from you*, so why not ? You're going to fall for it and buy it whether you want to or not.

At least they give a 6 month trial period. There you can decide if the extras worth your money.

 

*they study consumerism, FAQ, customer psychology, tech-dependence and most importantly they know there are millions of rich people out there with money to burn. They are the main target group, not the average Joe.

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Fitbit premium and health are $55 per month!? I can't justify that if that is what it costs for one person, maybe if it was a family plan.

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When my versa breaks, I'll be jumping ship as well. I have had 2 ultras, inspire, charge HR, aria scale,  and 2 versas. Other than my scale, every single one of these devices either broke apart or bricked between 10 and 15 months. No way do I pay $300+ for the device plus monthly to utilize all its features only to have it die in less than a year and a half.

 

To be fair to Fitbit they have either replaced my broken ones at no charge and if past the warranty given me 50% off a replacement. 

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How they replace damaged goods or give big discounts kinda scares me.

As if they know the build quality of their product and they replace it without further disagreement/discussions.

 

It makes me wonder about the accuracy/dependability of their products. 

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I've already pre-ordered the Sense, but second guessing my choice. After talking with support though, they assured me that skin temperature variation WILL be available to basic members. I asked if he had documentation to confirm that basic members will have access to skin temperature variation and he said yes. I don't know what to believe at this point. Only a week away though, so I guess we don't have too long to wait to find out for sure.

 

I also asked about the ECG app and if that would be available to basic members as well. Again, another yes. That one will take longer to confirm unfortunately.

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So, all and all, from what I understand: the skin temperature feature and stress alert is only available through Premium, right?

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