01-14-2021
20:08
- last edited on
01-15-2021
04:06
by
WilsonFitbit
01-14-2021
20:08
- last edited on
01-15-2021
04:06
by
WilsonFitbit
In New Zealand we are all still waiting for the ECG. I know it takes time to get approval but this is taking an eternity. Come on Fitbit????
Moderator Edit: Clarified subject/word choice
01-15-2021 04:05
01-15-2021 04:05
Hello @slartibardfast It's great to see you around!
Please let me explain that we currently don't have a time frame when the ECG App will be available in New Zealand. I understand how much you'd like to use this feature and I'm sorry for this inconvenience. My best recommendation is to keep an eye to the Help Forums or the Press Release for future updates about this or any other feature availability. Please know that our team is always working to enhance your experience with the Sense and your feedback is a big part of that process.
Keep me posted.
01-17-2021 01:22
01-17-2021 01:22
I understand and thanks for your reply Wilson. Why is there no time frame when an ECG is a key selling point. I am not the only irritated user with this, there are a LOT of others who find its lack frankly exasperating.
01-18-2021 04:20
01-18-2021 04:20
@slartibardfast Thank you very much for your patience!
Please note we hope the ECG app will be available to additional countries in the future (pending regulatory approval) so we can't point out a specific date, but you can always check fitbit.com/ecg to see if your country has been added to the list.
Have a great day!
01-31-2021 19:40
01-31-2021 19:40
Thanks for the heads up - the link shared merely says coming soon which is not terribly helpful....
02-01-2021 10:55
02-01-2021 10:55
@slartibardfast I apologize for the inconvenience!
I hope the ECG app can be available soon for your country and thanks so much for your patience.
See you around.