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Who do I contact about my Sense order details?

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‎06-30-2021 07:34 - last edited on ‎07-01-2021 17:44 by Fitbit Moderator

‎06-30-2021 07:34 - last edited on ‎07-01-2021 17:44 by Fitbit Moderator

I bought a Fitbit Sense on 6/28. Paid for expedite shipping because I am leaving town for 10 days on 7/1. Shipping said it would be here 6/30 now it says 7/3. That is standard shipping at this point. How can I get reimbursed my shipping cost since it won’t be here in 2 days like you claimed it was going to be. 

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎07-01-2021 07:22

‎07-01-2021 07:22

Hi @Mkul,

 

You need to get in touch with Support about this.  You can use the link at the bottom of the page, I would suggest using the Live Chat option.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer