Why cannot I receive text notifications and it only vibrates?

[Mirage5]

Cannot view any notifications on my Sense.

[Clove6060]

What phone do you have?

make sure “Do Not Disturb” isn’t enabled. 

Did you go through the setup properly?

Try rebooting the watch and shut down and restart phone.

https://help.fitbit.com/manuals/manual_sense_en_US.pdf

[Sjaramillo]

Samsung 

[Dennis.ward1284]

I will follow your advice and watch the procedure, I have been using the same phone service since 2016, when I joined Humana.  I did not know this chat room existed. My phone counts steps but the steps did not populate to the Humana go365 and i did not look. i ordered another phone and will hit the pavement running. Good luck and i will reach-out if issue is not resolved. 

[Mirage5]

Samsung. Everything was working until yesterday afternoon and suddenly stopped. 

[Clove6060]

Reboot both  the watch and the phone.

Check to ensure “do not disturb” is disabled.

may want to try closing app then logging back in as well.