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Will my data from my old Sense go to new one?

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‎11-20-2021 13:23 - last edited on ‎11-21-2021 13:04 by Fitbit Moderator

‎11-20-2021 13:23 - last edited on ‎11-21-2021 13:04 by Fitbit Moderator

My sense is getting replaced due to an erratic battery. I was wondering if when I set up the new sense if I could get my old data from to my new sense so I don't have to re-set up everything.

 

Moderator Edit: Clarified subject

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‎11-20-2021 13:36

‎11-20-2021 13:36

Hello @BaconBro_22,

 

Provided that you can sync your old Sense to your account before you send it back, then yes.  You will still have to go through the setup process for the new Sense to tie the device to your account, but all your stats and everything will transfer over once the new Sense is set up on your account.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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