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Wrist action doesn’t activate clock face Fitbit Sense

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‎06-09-2021 00:03 - last edited on ‎09-16-2021 06:49 by Moderator Alum

‎06-09-2021 00:03 - last edited on ‎09-16-2021 06:49 by Moderator Alum

My watch doesn’t respond when I turn my wrist? 

 

 


Moderator edit: subject updated for clarity

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3 REPLIES 3

‎06-09-2021 01:43

‎06-09-2021 01:43

Make sure you have screen wake set to “motion and button”.

 

push button on left side watch to activate face.

swipe left to settings, then tap display, then select screen wake to motion and button.

 

 

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
Best Answer

‎09-16-2021 04:30

In response to Clove6060

‎09-16-2021 04:30

Thanks I've done that but the buttons won't change. It's on button only but I can't change it.

 

 

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‎09-16-2021 06:48

In response to Franciscus

‎09-16-2021 06:48

Hi, thank you for sharing that you've been experiencing the same inconvenience, @Franciscus. 

 

In addition to checking that the Screen Wake feature is turned On,  please make sure that Sleep Mode and Do Not Disturb Mode options are turned off in your watch's settings, since both of these options make the screen darker or dim and prevent the display from turning On when you turn your wrist. 

 

If you continue to experience the same problem, please try to complete the restart procedure as well. 

 

Hope this helps, I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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