help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrong charging cable

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-20-2022 09:41

‎02-20-2022 09:41

I just received my FitBit Sense and I'm trying to set it up and charge it.  However, the instructions on the watch show that there should be a magnetic piece to put on the back and the end to plug to a USB.  I have a small pin on the other end of the USB and it doesn't fit to go in anywhere.  Am I missing something

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-20-2022 10:40

‎02-20-2022 10:40

Never mind - I found the magnetic cord 

View best answer in original post

Best Answer
2 REPLIES 2

‎02-20-2022 10:40

‎02-20-2022 10:40

Never mind - I found the magnetic cord 

Best Answer

‎02-20-2022 23:16

In response to disneygrandma53

‎02-20-2022 23:16

Hi @disneygrandma53  - even though you found the charge cable, can you post a photo of the small pin and USB. [click Camera or landscape icon to add a photo]

Author | ch, passion for improvement.

Best Answer