clock face opened

[lupower]

The face on my watch opened up. Literally opened; I cn see the inner workings of the watch. I can't click it back on.

[Deoge]

I hope it’s still under warranty if so they will replace it if not go into the chat and see what they will do 

[lupower]

My order was placed on 8/16/22, and I purchased the 2-year protection plan. Never heard from Square Trade. Now what?



Fitbit 2-Year Protection Plan for Sense with Accidental Damage Coverage
$59.99
Look out for an email from SquareTrade for more details.

[lupower]

8/16/22:

Fitbit 2-Year Protection Plan for Sense with Accidental Damage Coverage
$59.99
Look out for an email from SquareTrade for more details.

I never received an email from SquareTrade, but I assume my Sense is still under warranty.

[Deoge]

Go into the chat and let them know they can check on it I believe