downloaded new clock face, payment did not go thro... - Fitbit Community

downloaded new clock face, payment did not go through. Now is has locked my fitbit

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Katehatton

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Downloaded new clock face, payment did not go through. Now is has locked my fitbit, cannot clear settings. Help please.

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Rich_Laue

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For setup of sense controls @Katehatton you first need to put the Sense Controls into discovery mode. See the helpdoc

Sense control needs to be connected for answering and speaking through the tracker.

A user can not connect the tracker to the phones BT, the Fitbit app is responsible for this connection

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