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fitbit bluetooth issue

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‎01-05-2022 15:01

‎01-05-2022 15:01

can't get my phone to connect my watch to bluetooth

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2 REPLIES 2

‎01-05-2022 16:35

‎01-05-2022 16:35

Hi @Richard1960 - If you previously had a different Fitbit device linked to your account, please check the bluetooth on your phone and make sure it is no longer listed. If that is not the problem, I recommend going into a room that has no other bluetooth devices and try to connect again. Sometimes there are simply too many bluetooth devices around. Let us know if this helps. 

Best Answer

‎01-05-2022 18:15

In response to SunsetRunner

‎01-05-2022 18:15

Hi …actually did a hard shutdown on watch and that worked
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