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fitbit not charging / wont turn off after 2 months of no use

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‎07-04-2021 20:26

‎07-04-2021 20:26

Hi, i havent worn my sense for a couple of months.  I put it on charge this morning to start wearing again, but it wont charge, and obviously i cant turn it on cause it wont charge.

 

Any tips?  I have cleaned the charger prong things, wiped down the back of the watch, put it into a different charging port, nothing happens. its been on charge for about 6 hours.

 

Thanks

Bron

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‎07-04-2021 22:35

‎07-04-2021 22:35

Hi, @Bronll , welcome to the community, when you stopped using your "Sense" 2 months ago did you shut it down? To restart it you will need to hold down the side button until it vibrates. This video demonstrates the process.

Let me know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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