iPhone text not showing on the Fitbit Sense

[puetter]

Anyone having issues seeing there text messages on their Sense , have all notifications turned on as far as I can tell.. Any help would be great.

Moderator Edit: Clarified subject

[AlvaroFitbit]

@puetter It's great to see you in the Community! 

Let me help you with your Sense not showing your iPhone text messages. I suggest you clear the link between your phone and your tracker by doing the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. You can find troubleshooting instructions here.

Let me know how it goes.

[flowerpower_74]

yep - same issue - I receive a message from every other service (WhatsApp and Messenger), except Messages (sms). For sms I receive a notification from Notification Centre telling me 'I'm all caught up', and I have to go to my phone (Android/Samsung) to read the text.

[me2wilson]

I am having the same issue and have tried all the options above, several times. My iPhone has iOS14.0.1. The phone call notifications are working fine, just no text messages.

[Ashleigh76]

Are these instructions valid for Android (Samsung) phones as well? I receive calls but do not get texts.

[Bennettsmimi]

I am ready to send mine back. Text messages was the main reason I upgraded.

[MGHmom]

Same! For $330, I should be able to get texts on the watch. Seamlessly. 

[CBV2]

No problems.  Text messages come through nicely from my iPhone.  And phone call notifications. 

[Losercullum]

Agrees. My Alta was better than this when it comes to at least receiving the text

[KurstUrsan]

I tried everything like forgetting device, reinstalling the world, factory resets - nothing helped. The exactly thing that worked was to go on my iPhone to Settings > Notifications > Messages > ALERTS > Notification Center - this checkbox must be enabled. Boom! It works now.