05-04-2017 03:40
05-04-2017 03:40
Having an issue with my sleep graph showing WAY more hours slept than what my tracker says.
Not it sure of this is due to recent upgrades but would like to know how to fix this. Tracking sleep is important to me because I struggle getting enough and the graph telling me I slept 9-10 hours when I didn't is really weird
See below. There is no way I slept 9 plus hours when I went to. bed at 12am and woke up around 5:30. Not sure why it is showing the wrong hours
05-12-2017 16:07
05-12-2017 16:07
Having exactly the same problem. There's at least a few of us complaining about it. No official response yet.
05-17-2017 08:18
05-17-2017 08:18
Try to update the app from the app store. This has fixed this problem for others.
05-18-2017 10:02
05-18-2017 10:02
Thank you! That was exactly the right solution. Don't know if it will also work for those whose Fitbit is under-reporting sleep patterns as well.
Funny how I couldn't find that answer anywhere on the website from Fitbit itself.
05-28-2017 04:31
05-28-2017 04:31
Had the same problem today. Did you get any solution? I am using the app on my laptop (not phone) and checked it is the latest version. No joy.