05-01-2023 19:32
05-01-2023 19:32
My sleep profile says I sleep 7 hours and 19 min and that is above the ideal range and therefore not ideal. The recommended amount of sleep is 7-9 hours. How and why is the low end of that considered too high to be ideal for the sleep profile? Including screenshot
Side note, I contacted chat twice regarding the issue. First time they didn't understand what I was saying and was trying to actually troubleshoot my watch, which is reporting the correct info. Tried to send a screenshot, wouldn't work, chat disconnected. Second time agent gave me something to try to fix the screenshot issue which caused the chat to end again and they can't connect you to a previous chat so I just gave up and came here.
05-01-2023 19:34
05-01-2023 19:34
Apparently even though there is an option to add screenshots here it doesn't work either.
Best Answer05-04-2023 11:51
05-04-2023 11:51
Yeah, that doesn't make much sense. I have always heard eight hours is optimal.
05-06-2023 14:10
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05-06-2023 14:10
@Amont I wonder if your sleep goal is set correctly. If you tap the Sleep tile in the Today screen of the Fitbit app and then the Settings gear on the upper right, you can check you sleep goal and change it if necessary.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
Best Answer05-10-2023 09:10
05-10-2023 09:10
It is set to seven hours and has been. That's what support suggested to check as well.
Best Answer12-01-2025 02:44
12-01-2025 02:44
This is still a problem in 2025.
7 hours 30 minutes is apparently much more than ideal, which is just wrong, and potentially harmful to people looking at this and trusting the FitBit app.
12-22-2025 01:05
12-22-2025 01:05
This is a good reminder that the Sleep Profile label isn’t the same as medical guidance. If you feel rested and your routine is stable, I wouldn’t treat “above ideal” at ~7.5h as a problem. The messaging here is definitely confusing and could be improved.
Best Answer