Can't change bedtime and wake-up time on the Fitbit App

[Kgbow]

My wife and I's fit bit app won't allow us to change our sleep times? It seems since the clocks have gone forward (UK) Not only was the tracked date wrong in our sleep (times are off by two hours?) but it won't let us change what ever time we set to sleep and wake up in app?

Tried -

Entering times in all different locations within the app
Logging out of app
Resetting cache
Changing text size

No luck

Any ideas? 

Moderator edit: subject for clarity

[RiekoC]

Hello @Dmg33 

As @Brownkin said, Fitbit doesn't play well with the twice a year time change. The day following the time change is always a mess. 

It's best to wait a day to make any corrections. Often, the messed up schedules fix themselves on the following day.

[MEC2024]

I have the same problem now. How did you fix it?

[Dmg33]

Waited a day! Just as everyone suggested. It worked this morning just fine! Apparently you cannot do it the day of the time change.

[RiekoC]

Hello @Dmg33 

Thanks for letting us know that everything is back to working correctly.

---

Hello @MEC2024 

Were you able to make the corrections today or did the problem resolve itself?

[Dubs60]

I have the same issue

[RiekoC]

Hello @Dubs60 

If you're in a region that just transitioned to Daylight Savings, you will need to wait until tomorrow before trying to fix anything. As mentioned in this thread, Fitbit has a known issue with the twice a year time change.

[Dubs60]

Thank you. Having read some of the posts I thought might have to wait until tomorrow for it to correct itself.
Thanks for your reply.

Sent from my iPhone