Charge 2 wont track sleep modes

[MissiontoMars12]

The charge 2 is supposed to track sleep stages/modes like REM DEEP SLEEP LIGHT SLEEP  but all that it shows is awake, restless, sleep  but I am sleeping longer than 3 hours so can someone help me

[MissiontoMars12 · Accepted solution]

Nvm found answer for those who also need help ill give you a quote and a link to help you 🙂

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

[MissiontoMars12]

Nvm found answer for those who also need help ill give you a quote and a link to help you 🙂

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

[emili]

@MissiontoMars12 thanks for sharing and finding the answer.. I marked your entry as a solution so it can help others. Thank you!

[MLF16]

Do you know if putting your phone in flight mode affects this? I don’t like having my phone on or not in flight mode while I sleep, however even with sleep sensitivity on instead of normal, I only get results that look like the one from the normal setting (awake-restless-asleep). I want to see all my sleep stages though... any advice?