Inspire 2 stopped logging sleep details

[ScottSmith]

Hi my Inspire 2 has been automatically logging sleep details since I got it 3 weeks ago but has stopped the past two nights. Any idea why?

[alexthecat]

@ScottSmith is the heart rate still being detected? Sometimes the Inspire 2 gets switched into "Clip" mode. Then it stops reading heart rate and can't give sleep details. 

[Purpletiki]

My device stopped logging details also.   I can't recall what version of the Fitbit I have.   Seems that mine has been the past two nights also. 

[BUgambit]

My gf and I have had our Inspire 2 for a lot longer and they just stopped tracking sleep a few nights ago too. It's not you, it's a larger issue that I haven't seen a verified solution for yet.

[BUgambit]

@ScottSmith @Purpletiki 

Did your devices track last night? I rebooted mine yesterday afternoon and it tracked last night. Not sure it's 100% a fix but it worked for me. 

If you need to reboot, scroll up to Settings, then the option 2nd from the bottom is to reboot device. You'll have to hold the screen for a few seconds while a white box draws around the screen. Then you'll see a smiley face. 

[Pattiekat]

I always worry about reboots, and what it might erase or delete.  Is there anything to worry about if I needed to reboot?  Thanks.

[BUgambit]

Reboot is basically like turning it off and turning it back on.

Reset is the one you gotta watch out for. That will wipe your data and stuff.

There's no reason to fear rebooting if something isn't working.