01-27-2020 14:12
01-27-2020 14:12
Does anyone know how I can get my Fitbit to display sleep data in a left to right continuous sleep stages graph rather than vertical lines? I had the sleep stages graph when I first got the device then about 10 days ago it suddenly changed to vertical lines and I can't find a way of getting the graph back again.
Thanks
Stuart
01-28-2020 14:33
01-28-2020 14:33
Hi! I'm having that exact same issue. I got my FITBIT CHARGE 3 beginning of Dec, by the 3rd week of January, it changed to the vertical lines, like you stated. I'm thinking, maybe that was a complimentary feature. So I have upgraded to FITBIT Premium and am having the same issue.
01-28-2020 15:24
01-28-2020 15:24
01-29-2020 04:44
01-29-2020 04:44
01-30-2020 03:01
01-30-2020 03:01
Here is some information I found this morning. It’s a bit odd really. The night before last my sleep data was shown in sleep stages and yet when I woke up this morning the data was shown in the vertical lines. So I’ll have to have another look at the information I was sent by Fitbit. When it worked the night before last I thought the problem had been resolved and so didn’t bother to read their emails.
I’ll let you know if I find something out.
Stuart
WHY DON'T I SEE SLEEP STAGES TODAY?
There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:
For more information about why you see your sleep pattern, tap or click the sleep record that shows your sleep pattern.
02-03-2020 13:31
02-03-2020 13:31
This is very peculiar. Several folks are having the same issue. I did chat with a FITBIT rep last week and they told me to plug my tracker into the charger, holding side button until I see battery icon and black screen. Then a progress bar afterwards. Needless to say, this did not work. So I will be contacting fit bit once again. Thanks so much for sharing your findings with me.
06-02-2020 12:17
06-02-2020 12:17
I'm having the same issue. It worked fine for the first week, now 3 weeks later it is only displaying vertical lines despite singing up for Fitbit premium. Is it possible that manually beginning a sleep session is interfering with the detailed display?
06-02-2020 13:09
06-02-2020 13:09
06-05-2020 16:49
06-05-2020 16:49