09-27-2021 10:19
09-27-2021 10:19
I've only had my FitBit for less than 2 weeks, so I'm still learning the features. I don't get a sleep score every night. I do tell my FB that I'm going to bed, but in the morning when I tell it I'm awake, I don't get a sleep score. Is there a setting I should check. Does anyone know why this might be happening?
Answered! Go to the Best Answer.
Best Answer09-28-2021 07:17
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-28-2021 07:17
Welcome to the Fitbit Community, @DaughterAnn and thanks @JohnnyRow for the information provided.
@DaughterAnn If you use the option Begin Sleep Now option in the Fitbit app, you'll get the simplified sleep details. As @JohnnyRow said above, just wear your Fitbit device when you go to sleep so you can get sleep stages and sleep score. You can find more details on this help article.
See you around.
09-27-2021 10:39
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-27-2021 10:39
You say you tell it when you are going to bed, and when you are awake. Best not to do that. Just let Fitbit figure out when you are sleeping on it's own.
09-28-2021 07:17
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-28-2021 07:17
Welcome to the Fitbit Community, @DaughterAnn and thanks @JohnnyRow for the information provided.
@DaughterAnn If you use the option Begin Sleep Now option in the Fitbit app, you'll get the simplified sleep details. As @JohnnyRow said above, just wear your Fitbit device when you go to sleep so you can get sleep stages and sleep score. You can find more details on this help article.
See you around.