Need help with fitbit charge 2 sleep tracking

[jencas]

Hi there...  I have been wearing the fitbit charge 2 since Christmas day and so far it has never shown me sleep stages.  Is this because you have to have a solid 3 hours without even 1 minute of being restless?  I was really excited to be able to see this data as my old fitbit flex 2 did not have heartrate so did not have sleep stages.  I have double checked my heartrate to make sure my fitbit is recording this all night and it is.  I do not set the log sleep and my fitbit is charged so I am not sure what to do now.  Any advice?

Thanks

Jen

[kriieg]

Following...

[emili]

so when you click on that tile in the app, what do you see? can you post a picture?

[jencas]

This is the only data I've seen since Christmas every night... no sleep stages like REM act...