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New sleep stages

‎06-07-2017 06:30

‎06-07-2017 06:30

I'm a really bad sleeper, so when I purchased my Fitbit charge 2 it was nice to see just how little sleep I got (  averaging 3-4 hours sleep a night) but since the new sleep stages was introduced my tracker now tells me I'm doubling that which I know is wrong as I'm awake so much through the night, does anyone know why this has happened as I know I'm  definitely not getting 7-8 hours a night . I have my tracker on sensitive on my left wrist .

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3 REPLIES 3

‎06-28-2017 18:22

‎06-28-2017 18:22

Change your setting from sensitive to normal.

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‎06-28-2017 23:39

In response to Deborah58

‎06-28-2017 23:39

Hi thanks for taking the time to answer, iv spoken to fitbit about this issue and they told me its a known problem and they are working on fixing it xx

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‎06-29-2017 10:28

In response to sweetpea100976

‎06-29-2017 10:28

I've had the same issue. It often says I'm sleeping when I'm not. If I am still for a while, like watching the nightly news from my bed, lying awake in the middle of the night, or enjoying the silence of a Saturday morning before rolling out of bed, it says that I'm sleeping when I'm clearly not. I'm anxious for it to get better, too. I'm not a good sleeper, either. 

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