Oxygen Variation

[Leitzen]

I could see Oxygen Variation in the past and now today I can’t see it?

[JohnnyRow]

It was released on a trial basis to a small % of users, hopefully to be released to everyone but no schedule as yet.  There is nothing you can do to get it or get it back, just wait.  And know that what you did get, you were one a fortunate few.

[Leitzen]

Thanks!  I am new to this so I wasn't sure what happened!  

[JohnnyRow]

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@Leitzen wrote:

Thanks!  I am new to this so I wasn't sure what happened!  

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Anyone would be wondering the same thing, no matter how long with Fitbit.

[asiayeah]

I don't understand but the way Fitbit rolling out this feature is really confusing. IMHO, Fitbit has almost destroyed all its reputation with its way of advertising its SpO2 sensor since 2017. I'm afraid if Fitbit doesn't know anything about it in 2020 and correct its mistakes, its remaining reputation won't last too long...

[CompJunky]

Yeah, there are over 2000 votes for them to release the feature already on the "feature request forum" and it's only set to 'under consideration'.  Not sure how something you advertised as a feature of the device can only be 'under consideration' after people paid to have that feature.  Lots of angry people considering the 2000 some votes mean individual people that wanted this feature and don't have it.  If each person tells 2 or 3 of their friends that Fitbit lies that's going to be a lot of people not buying a Fitbit.  Especially now that you basically have to pay to get access to your own stats.  So ridiculous at this point.

[Mamamegs]

Apparently the SpO2 feature has started rolling out on the quiet, and for now only in America. Praying it will appear in Europe soon too....

https://www.thurrott.com/wearables/fitbit/228243/fitbit-enables-spo2-monitoring-on-newer-wearables

[asiayeah]

Will it help if we change our country to US in fitbit profile?

[Mamamegs]

Doubt it. 

[asiayeah]

Fitbit support has replied in Twitter:

"Meanwhile, your EOV graph is located under sleep stages in the Fitbit app, or, if you’re a premium subscriber, it’s on the Restoration tab under your sleeping heart rate information. If you don’t see your EOV graph, note that you must get sleep stages while wearing your Charge 3. Hope this helps and we're just a tweet away if you need additional assistance."

It looks like fitbit support believed the EOV graph is available already. 

[SunsetRunner]

Just checked under stages of sleep and nothing showing on my Versa Fitbit. I am anxious to see this

show up as I believe my oxygen level may be low while sleeping.  I wish Fitbit were a bit more concise on how they communicate these type of things.  Do we just keep checking to see if it shows up?

[asiayeah]

@cruisegirl60 Yes. I checked with fitbit support. Indeed, they asked me to keep checking, i.e. keep my fitbit app and fitibit device up to date, and then keep checking in the app if there is anything under the Sleep Stages graph.

They also cannot give a specified timeline on when this will be rolled out to all users. 

[Bsqrd]

I had it for a short while and now it is gone.  Even my past graphs that were there are gone.  What's up?

[Jskv4]

Isince December 27, 2019, until January 24, 2020, I was able to see my oxygen variation. As of yesterday, such chart is no longer visible on my smartwatch and check it in the morning .  I can no longer see the current nor past graph.

I spoke with Germaine  yesterday. He had me do a reset on my smartwatch. I did. My oxygen chart is still not visible.

Please help.

[Jskv4]

Ditto, totally flustered. I spoke with one of the fitbit versa 2 supporters. He had me do a reset and then check in the morning. I do not see the oxygen variation any longer. It was visible for about 25 days. Now it is gone. Cannot see the present nor past graphs.

[CompJunky]

@asiayeah Nope, doesn't matter if you're in the US or not since a lot of people in the US have yet to see this feature they claim to be rolling out.

[Bsqrd]

Strange, mine was gone last week but is back today.  Even last week graphs are back.

[Jskv4]

Did you do a hard reset or anything else to get it back ?

[SunsetRunner]

Very irritating.  I've been waiting forever to be able to see it on mine.  I wish they would do beta testing differently.  i.e. let people sign up for some sort of early adopter program instead of what the heck they are doing currently.  Doesn't make sense.  Especially if there are those that are avid fans of the devices and platform.

SMH

[Jskv4]

Well this morning, I can't see my sleep score.  I have a versa 2.  Does anyone else experienced same issue????Please help. It is totally frustrating!Sent from my T-Mobile 4G LTE Device