help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Question

‎05-02-2015 08:02

‎05-02-2015 08:02

I have a question.  Which I am sure has been aske before so here it is again.   I have the fitbit charge and I gave my husband my fitbit tracker.  So here is the thing I don't always use the sleep tracker part.  My husband lately has been tracking his sleep patterns lately.  How do I keep from his patterns from showing up onto my information?  Thank you for the help in advance.

Best Answer
0 Votes
5 REPLIES 5

‎05-02-2015 09:50 - edited ‎05-02-2015 09:53

‎05-02-2015 09:50 - edited ‎05-02-2015 09:53

@stephanie77

 

Since the tracker is linked to your account, any tracked data from the tracker will also appear onto your account.

 

Your husband needs his own account and tracker.

 

Best Answer
0 Votes

‎05-02-2015 12:03

In response to SunsetRunner

‎05-02-2015 12:03

That does make sence.  Just making sure I fully understand.  I had him make his own account when I gave him the tracker.  But since the tracker was initally mine and now his.  He would need a brand new never used fitbit for it to not show up onto my account. 

Best Answer
0 Votes

‎05-02-2015 14:16

In response to stephanie77

‎05-02-2015 14:16

When you link the tracker to his account, it'll be removed from your account. No data will appear on your account from his tracker since it be linked to his own account.

 

You and your husband can use your own tracker and the tracked data by your tracker appears on your account, tracked data by his tracker appear on his account.

 

 

 

 

 

 

Best Answer
0 Votes

‎05-03-2015 03:41

In response to stephanie77

‎05-03-2015 03:41

@stephanie77 wrote:

That does make sence.  Just making sure I fully understand.  I had him make his own account when I gave him the tracker.  But since the tracker was initally mine and now his.  He would need a brand new never used fitbit for it to not show up onto my account. 

He does NOT need a new fitbit, and it should work just for him, if he has his own account.

Contact customer support if there is a problem with this.

Best Answer
0 Votes

‎05-12-2015 11:48

‎05-12-2015 11:48

Is anyone else having problems with the Flex?    I am on my 4th one since 11/14.    They just stop working on me.  Will not charge, will not sync and will not do anything.     Support has been good about getting back to me and replacing but what happens when first year is up?    I did not pay $100 for it just to have for a year.

@stephanie77 wrote:

I have a question.  Which I am sure has been aske before so here it is again.   I have the fitbit charge and I gave my husband my fitbit tracker.  So here is the thing I don't always use the sleep tracker part.  My husband lately has been tracking his sleep patterns lately.  How do I keep from his patterns from showing up onto my information?  Thank you for the help in advance.

 

Best Answer
0 Votes