help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep Data Not Accurate

‎02-07-2023 09:36

‎02-07-2023 09:36

I have an Inspire 2 and paid for the premium service to better track my sleep.  I haven't changed my settings on my Fitbit nor anything else, just charged my Fitbit.  Today I realized that the sleep data for total number of hours slept has been inaccurate since Saturday night's data.  The correct times are showing for going to sleep and waking up but the time asleep is way off.  Each night has been 7-8 hours but shows 1hr 41mins to 3hrs 17mins, so not getting good information.  

Best Answer
3 REPLIES 3

‎02-07-2023 11:23

‎02-07-2023 11:23

This morning (after not logging anything Sunday into Monday) it broke up my night sleep into 3 hours and change, and then another 2.5 hours with a 2 hour gap unaccounted for. Based on the number of people reporting issues with sleep tracking, across devices, it seems to be a larger problem.

Best Answer

‎02-07-2023 12:53

‎02-07-2023 12:53

I’m having the same issue. Apparently I was awake for 2 hours last night. 

Best Answer

‎03-01-2023 00:29

In response to Shelbylady

‎03-01-2023 00:29

Same kind of thing here. I have a feeling my Charge 4 confuses REM with awake times. There is no way I could be awake that much during the night - ten minutes at a time for example - and not know it. It’s always set on ‘normal’ not ‘sensitive’. 

Best Answer
0 Votes