Sleep Tracker not recording the whole night

[chrama2010]

I have the Charge 5 and am new to fitbits in general. I bought it because I wanted to start tracking my sleep.  After using it for a few weeks, it has a consistent issue which others may have come across and have some advice.  I am at the age where I get up 2-3 times a night to pee.  I have seen other posts and people indicate that their tracker is recording this time as restless sleep.   However, my fit bit stops recording.  So if I sleep from 9:30 - midnight, then get up to pee, then go back to bed, the fitbit is only recording the 2.5 hours for the entire night.  I make sure to mark Asleep and Wake Modes when I go to bed and get out of bed, but the time "asleep" from midnight until I wake at 6am has no data...  Anyone experience this or have advice?  ((Putting in Wake Mode and back to Sleep Mode every time I get up would be a pain, so hopefully we can avoid that))

[Heather-S]

@chrama2010 Sleep Mode does not affect the times your Fitbit records sleep (so putting it in Sleep Mode will not make it record your time as asleep).  It is a setting that turns off notifications, your screen is dimmed, and it won't illuminate your screen if you move your wrist in the night.  The Charge 5 manual explains it here.  You can also set a Sleep Mode schedule, which is what I do.

I am a restless sleeper, but mine usually records my sleep fairly accurately.  Sometimes it thinks I'm asleep when I'm really just in bed reading or scrolling on my phone.  I adjust my sleep log in the app when that happens.

What is your sleep sensitivity set to?  You can find this in the app by selecting your profile photo in the upper left hand corner > scroll down to Activity & Wellness > Sleep.

I'm also wondering if your heart rate doesn't get low enough for it to think you're asleep.  What is your resting heart rate?

[kabella66]

I don't think this is specifically a Charge 5 issue. I had this happen on my Verse 2 -- I get up to let the dogs out at 4:30-5 am.  I'm up about 15 minutes and then go back to bed until 6:30.   Most days it stops recording my sleep when I get up during the dog hour.    If I try to manually modify the sleep time later,  it will show the total hours actually slept on the dashboard,  but I don't get full details on the tab -- it just records until the dog hour and then nothing after.   Very rarely will it display the full details of my night.    

[Batch.1]

Mine has stopped showing sleep results the next day. If I get online, I can see something, but I much prefer to see it on my Versa 2. Anybody know why this particular function isn't showing?

[InsomniacYes]

Hi!  It is a NEW (but now consistent) issue for me, except for me the APP is failing to show my sleep at the beginning of the night. 

If you have a decent idea of when you woke up and/or got out of bed in the morning, I suggest you try this.  [Write down the "correct" time shown for falling asleep, if you're like me and might forget.]  Delete the whole record of that sleep.  Add a new record with correct sleep wake times.  Possibly you will have the results I do: the entire record will show up with sleep stages, etc.; there initially will not be a sleep score, but one will show up later.  For me, it shows the time out of bed as AWAKE time in the middle of the recorded sleep, but I don't have premium, and it may work differently with premium.  If you are too far off with when you went to bed or woke up, it will not give you sleep stages.  This will only work if your device is recording the info.  Sometimes it is actually not recording for the various reasons that they like to describe (usually telling you to tighten the strap and swear it higher on your arm).

[ELWU]

I have this problem with my new Sense FitBit.  My sleep after getting up briefly during the night is not recorded.  I can't find a "Sleep Sensitivity" setting on Sense!  Ideas, anyone?

[LaLa3]

Mine just started doing this and I've owned it less than two weeks. Did you figure it out?

[MattR644]

Yeah I'm in my first week...the first night it seemed like it recorded sleep fine, but on Saturday it only recorded 1 hour 32 minutes in the middle of the night, and Sunday 1 hour and 4 minutes in the morning after my alarm went off but I was still in bed (I like to snooze but fell back asleep).  My sleep setting is on normal and not sensitive, and both were fairly normal sleep nights for me.

[Misty610]

last two nights my Fitbit stopped recording sleep at around 3:00 am. I tried your fix and it did just what you said (which is weird - how does it suddenly know what stages of sleep I was in when before it thought I was awake?) but noticed that it mostly just added light sleep. I feel like I had a great night's sleep!?

[Tomax7]

Go to the gearbox at the top right, scroll down to sleep, then scroll down to sensitivity

[jessrlb]

I have just started to have the same problem on my inspire 3. 

This is the second time I have woken up for a bit longer than just going to the bathroom, and it doesn't record my sleep prior to waking up, just my sleep after. 

However it won't let me delete the sleep record. This is super annoying. It used to work perfectly! 

[RiekoC]

Hello @jessrlb 

Sorry to see you're having issues with your sleep tracking.

If you don't mind, please describe what happened when you tried to delete the sleep record in the Fitbit app.