Sleep Tracking

[Laschelfe]

TERRIBLE! THE CHANGES SUCK!  My inspire 2 no longer records the correct time asleep. It was fine until the app/ premium subscription was updated. Premium is a useless purchase for me, now. The sleep tracker doesn't correctly work any more

[RiekoC · Accepted solution]

Hello @Laschelfe 

Have you had a chance to edit your sleep log in the Fitbit app so that it shows your correct time asleep?

[Laschelfe]

No, I haven't edited my sleep profile in the AP, since this change has come
into play. I'll have to seek out a " help" page. Not sure what would
require editing. I have a goal set for sleep time, with a reminder to get
ready to sleep daily. Not aware of any other setting. Thanks, I ll research
further.
L Schelfe

[RiekoC]

Hello @Laschelfe 

To edit your sleep start/end time in the Fitbit app:

• Tap on the Sleep duration tile on the Today page
• Tap on the 3 vertical dots in the upper right and select Edit sleep to open the Sleep sessions page
• Tap on Edit to the right of your sleep session which will open to a page where you can correct your sleep times
• After correcting the time(s), tap on Save in the upper right
• Tap on the X and back arrow to get back to the Today page

It used to take a while for the Fitbit app to update my sleep score & sleep stages graph, sometimes an hour or so. After the Sleep section was updated, I noticed that my sleep score & stages graph update much faster.

If there's any other help you'd like, please let us know.

[MartinWillis]

Thank you so much for the solution.

[cherrytango]

Agree the new sleep tracking chart displays incorrect  if as well as no info such as deep and so on. Example   App showed I slept 8 hrs. Not true. I woke up for one hour at least and fell back asleep for a short time. Did not show the interruption at all like the old app did. Why would I subscribe further to something that in my opinion was a downgrade? Return to old chart the new one is terrible. 

[Laschelfe]

Hi. This is going to sound dumb, but what am I correcting my sleep time to? I understand the steps to get to edit the sleep times. Don't know what I'm to change it to?

" Change your sleep times." To what? 

[RiekoC]

Hello @Laschelfe 

When you said that your Inspire 2 was no longer recording the correct time that you were asleep, I took this to mean that your sleep log in the Fitbit app didn't have the correct sleep start/wake times. As a result, I provided the instructions on how to make the changes to one's sleep log.

If this wasn't your issue, I apologize for misunderstanding the problem.

It would be helpful for us to understand what you meant by your device wasn't recording the correct time you were asleep.