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Sleep and heart rate charts

ANSWERED

‎09-16-2019 21:29

‎09-16-2019 21:29

When I purchased fitbit one year ago, I was able to see my heart activity during sleep. Now and after months of unwaring fitbit, I was surprised that I need to subscribe with premium fitbit to see my data. 

Are you serious fitbit?

I use your hardware, and the only reason for me is heart rate at night, then I have to pay?????

What on earth!

 

I will never ever recommend a friend buying your products 

Best Answer
1 BEST ANSWER

Accepted Solutions

‎09-19-2019 00:27 - edited ‎09-19-2019 00:33

‎09-19-2019 00:27 - edited ‎09-19-2019 00:33

I'm not really sure what you mean. All the data you could previously see is still there. See below, the first screenshot is using the standard HR chart which was available before premium (and still is)

 

Screenshot_2019-09-19-08-20-33.png

 

Below is what is included with Premium (and was never available previously). As you can see the Premium version is more detailed, but the point is, the version that existed before premium still exists and is accessible by non premium users. 

 

Screenshot_2019-09-19-08-21-43.png

 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

View best answer in original post

Best Answer
1 REPLY 1

‎09-19-2019 00:27 - edited ‎09-19-2019 00:33

‎09-19-2019 00:27 - edited ‎09-19-2019 00:33

I'm not really sure what you mean. All the data you could previously see is still there. See below, the first screenshot is using the standard HR chart which was available before premium (and still is)

 

Screenshot_2019-09-19-08-20-33.png

 

Below is what is included with Premium (and was never available previously). As you can see the Premium version is more detailed, but the point is, the version that existed before premium still exists and is accessible by non premium users. 

 

Screenshot_2019-09-19-08-21-43.png

 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer