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Sleep log

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My sleep log has worked for the past few weeks and now I set it at night and in the morning sometimes it is not in sleep mode when  I wake up  or it just didn't log sleep and I enter it manually.  What do I do?  I heard people talk about reset in the batter charger but do you lose data?

 

Thanks,

Mary

Mary (MCWS)
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@MCWS  Restarting doesn't cause you to lose any of your data. It's similar to rebooting your computer or phone.

 

You might not need to do a restart. You didn't mention which FitBit you have. If it's the Flex, are you tapping it to sleep mode or doing it on your phone?

 

We'll figure this out.

Stepping in the U.S.A. since September 2013. Android 14

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@MCWS  Restarting doesn't cause you to lose any of your data. It's similar to rebooting your computer or phone.

 

You might not need to do a restart. You didn't mention which FitBit you have. If it's the Flex, are you tapping it to sleep mode or doing it on your phone?

 

We'll figure this out.

Stepping in the U.S.A. since September 2013. Android 14

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I tried replying via email but don't know it that works.  I'll try again. 

Sleep was recording just fine since Apr. 23.  Then the past few days, I put it in sleep mode via tapping my band.  When I wake up it either didn't record and or today it was out of sleep mode when I woke up.  I'm not doing anything differnt and I don't thrash around in my sleep or anything.  In fact sometimes I wake up and it looks like no covers moved or anything.  Makes it easy to make the bed. Smiley Wink

 

So I don't know what is happening but I don't want to keep logging it myself.

Mary (MCWS)
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Sleep hasnt been logging by band tapping as it has been fine until last few days. So last night tried setting from phone, didn't know you could do it that way.  

 

It worked except it logged as 10:20-6:20 instead of 1:20-6:20.  I really don't want to have to write stuff down or keep track of this or keep entering info manually.  What's the point of wearing it at night if I have to do itall myself?

 

TIA,

Mary

Mary (MCWS)
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Can I force snc from my phone, iPhone 4? Right now I force wync from computer or when I'm near or on computer it will auto syn with dongle sometimes.

 

TIA,

Mary

Mary (MCWS)
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Hi MAry,

I am a newbie and was wondering the same, I had a quick look at the supported devices list thinking surely iPhone 4 would be there, but it doesnt seem to be. So sync isnt possible....? iPad can, but I havent been able to find the ipad app...

 

Then again I am a newbie! I will keep watching your responses,

 

Not much help thoguh, sorry!

 

cheers s

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Iphone 4S and up are really what work with the Flex from what I understand.  Just wondering what all I can do that I don't know yet.  My sleep just started to NOT track properly.  It was fine.  I'm a newbie too.

 

Thanks,

Mary

Mary (MCWS)
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@MCWS  You find your posts by clicking on your name. It brings up your profile, posts made and other information.

 

When you tap is it going into sleep mode at all?

 

 

Stepping in the U.S.A. since September 2013. Android 14

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@MCWS  This tells you what your iphone app can do with your FItBit - click

 

Force sync on the iphone - click this

Stepping in the U.S.A. since September 2013. Android 14

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@MCWS There is another thread here that provides a good description of the missing sleep logs some users seem to have been experiencing.

 

Do you mind checking over that thread?  If that is the same thing, or a similar phenomenon to the issue you are having with your Flex, I encourage you to continue the conversation there.  I'll be updating that thread as more information becomes available about this.

 

Thanks for your patience! 

Emily | Community Moderator, Fitbit

All that stepping got you exhausted? Improve Your Zzzs!

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It possibly could be that you might be bumping the button as you sleep and turning it off accidently.  I do that, on occasion, because I do so much tossing and turning.

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