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Sleep tracker not properly recording data

The software seems to have a glitch somewhere. 

 

An example.  I spend 8 hr, 20 minutes in bed 12:30 to 8:50, so the "time asleep =  8 hr, 20 min. That's fine, but it is not the sleep pattern that was recorded. That pattern shows almost 30 minutes awake, over 90 minutes restless. So the 8 hr, 20 min is in error. 

 

And that's just one instance out of many.  Are there simmilar glitches in other parts of the software?

 

Why isn't the software properly calculating the data recieved?

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I have a similar problem, yet different, in that it always logs 4 hrs in normal mode,(with sleep interuptions logged) bit I sleep at least 6-7 hrs. Starts me sleeping at 3am(I go to bed at midnight) and logs correctly that I get up at 7am. Records 96%. I think my HR is broken, tho my other stats seem to work fine.

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