01-05-2019 02:47
01-05-2019 02:47
I was given Fitbit Alta he for Christmas but am very disappointed that sleep recording not right. I know for a fact I was awake until 3.30 this morning although it recorded me asleep three hours earlier and I slept til 10.30am but records I woke up at 7.35!! So very disappointed the recording did its own thing and nothing like my sleep
01-10-2019 16:50
01-10-2019 16:50
Hi @Cas61 I'm sorry to hear you aren't seeing the sleep results you were expecting. If you were sitting for a long time not moving and your heart rate was relaxed, your tracker can misread that as sleep. You can go into the sleep setting and edit the record to get a better reading. I hope that helps.
01-13-2019 00:22
01-13-2019 00:22
Thanks
01-13-2019 00:23
01-13-2019 00:23
Think it was because the watch was not fully charged ?