02-24-2016 18:53
02-24-2016 18:53
I bought a flex in September. When I first bought it I had to tap it to put it into sleep mode but a few months later I received an email telling me I could now have the flex automatically record sleep, but I don't remember what I had to do to install that onto the device. Well that fitbit died, I was sent a replacement but again I have to tap it to put it into sleep mode. Is there a way I can get it to do it automatically? Thanks.
02-24-2016 21:35
02-24-2016 21:35
Make sure to update it's firmware.
If it does not do it via your Phone/Tablet use the USB dongle in the computer.
Firmware Version 7.81 is required for autosleep.
https://help.fitbit.com/articles/en_US/Help_article/How-do-I-track-my-sleep