Tracking Sleep vs. Activity Tracker

[rsp]

Hi

I was playing with the sleep tracker (Normal vs. Sensitive) and am beginning to understand the differences.  But then, I thought I'd try switching my sleep to the Activity Tracker (another option on that page of the log screen).  Now, I am not tracking sleep anywhere...

How can I go back to where I was?

Thanks

[TandemWalker]

Hi @rsp - Here what you need to do to track your sleep - click here >Sleep.

If you wear your One at night using the sleep band and manage the sleep mode as described in this article, your sleep should track automatically upon your next sync and you should never have to log anything manually. Once a sleep record shows up on your Dashboard Lot | Sleep tab, you can hover your mouse over it and use the Pencil Icon to edit it, should you want to changes to the sleep and wake-up times. If you happen to be wearing our One at night, with the sleep band, but forgot to invoke the sleep cycle, you can enter your approximate bed and wakeup times, and fitbit.com will still be able to report your sleep time and sleep quality, based on your movements or inactivity during the night. But you would do this on the Sleep tab, not on the activity list. If you booked a sleep activity using the activity log, I suspect that this log entry is conflicting with your sleep stats - just hover your mouse of that record and get rid of it by using clickin on the garbase disposal icon.

[rsp]

Thanks fo the article, but tracking sleep is not the issue as I have been tracking sleep since i first got the device.

The issue is that through experimentation, my sleep tracking will not return from "sensative" to "normal" sleep tracking.  I can change it manually each day, but I'm hoping to reset to Normal on an everyday basis.

Can anyone help?

Thanks

[TandemWalker]

I see, that a completely different issue indeed, sorry for the misunderstanding. Unfortunately, I don't think I have anything to offer as a solution, never seen this one before. I would suggest you drop Support and email and see what they say. Have a nice day.