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What happened to the sleep tracking?

‎09-10-2018 18:55

‎09-10-2018 18:55

Ever since I updated my Blaze does not record my sleep, please fix this update.

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4 REPLIES 4

‎09-11-2018 04:26

‎09-11-2018 04:26

I have the Charge 2 and it has been tracking sleep bery well until four nights ago it just stopped tracking.  None of the posted explanations on Fitbit's page is the reason. Very disappointing.  I have made no changes whatsoever. There is no reason for it to stop.

Best Answer

‎09-11-2018 19:04

In response to Blumz

‎09-11-2018 19:04

Mine stopped updating when I uploaded the update for Fitbit on my iPhone, first my floors climbed have never worked properly and now my sleep tracking is gone, very disappointed in Fitbit.

Best Answer

‎09-12-2018 07:15

In response to Frankblough

‎09-12-2018 07:15

So did mine. And now I am getting super low heart rate numbers. I have checked against readings on my blood pressure monitor, and Fitbit is 10-15 beats lower. Then it will jump up by 20. The whole reason I have a Fitbit is for heart rate monitoring. I can't trust the readings now. I don't know what to do. A heart rate of 50 is too low. Don't know whether to call my doc or what.

Best Answer

‎09-13-2018 05:49

‎09-13-2018 05:49

My Charge 2 did not record any sleep last night. 

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