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Why has sleep tracking display information changed?

‎11-17-2019 20:50

‎11-17-2019 20:50

In the past few weeks the sleep information I used to get from my Fitbit has changed -- and for the worse IMHO.

I used to see good information about depth of sleep. Now all I see is a bar showing total time asleep.  And, no, I have not changed sleep from "normal" to "sensitive" mode. 

Is there a way to return to the previous sleep view mode?  The main reason I got my tracker is to track sleep quality. That information is no longer available so far as I can tell.

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‎11-17-2019 20:52 - edited ‎11-17-2019 21:02

‎11-17-2019 20:52 - edited ‎11-17-2019 21:02

Will check on other smartwatches if this is not discontinued soon. Health, more/less need for sleep, work time, etc. Should have an opt out option, even a toggle switch like they have for other items on the dashboard. 

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‎11-17-2019 21:03

‎11-17-2019 21:03

Customer service mentioned there is no way to eliminate it at this time. Will check on other smartwatches if this is not discontinued soon. Health, more/less need for sleep, work time, etc. Should have an opt out option, even a toggle switch like they have for other items on the dashboard. Poor that this was added with no notice or feedback. Will check on other smartwatches if this is not discontinued soon. Good night!

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