sleep data not appearing

[Lottsasteps]

Hi good morning to all!  I have not been able to track my sleep stages/data at all I feel like for months.  All of a sudden one day it just stopped, any suggestions?  Do you have to have fitbit premium for this now?

[RiekoC]

Hello @Lottsasteps 

You don't need a Premium subscription to get your sleep stages & sleep score. The Premium subscription gives you access to additional sleep data information, including the monthly sleep animal.

Which Fitbit device are you using? 

Are you also having issues with heart rate tracking? Do you see a green light on the back of your device? The green light is the heart rate sensor and is needed for sleep tracking.

This help page has more information about Fitbit sleep tracking (<-- click link), including recommended troubleshooting steps.

I'll be watching for your reply.

[Tishmaria46]

I am having the same issue.   My sleep isn't tracking, I also can't get my watch to sync.